Publicly-traded companies don’t typically need to issue statements saying that they do not support terrorism. But Facebook is no ordinary company; its sheer scale means it is credited as a force capable of swaying elections, commerce, and, yes, violent radicalization. In June, the social network published an article outlining its counter-terrorism policy, stating unequivocally that “There’s no place on Facebook for terrorism.” Bad news for foreign plotters and jihadis, maybe, but what about Americans who want violence in America?
In its post, Facebook said it will use a combination of artificial-intelligence-enabled scanning and “human expertise” to “keep terrorist content off Facebook, something we have not talked about publicly before.” The detailed article takes what seems to be a zero-tolerance stance on terrorism-related content:
We remove terrorists and posts that support terrorism whenever we become aware of them. When we receive reports of potential terrorism posts, we review those reports urgently and with scrutiny. And in the rare cases when we uncover evidence of imminent harm, we promptly inform authorities. Although academic research finds that the radicalization of members of groups like ISIS and Al Qaeda primarily occurs offline, we know that the internet does play a role — and we don’t want Facebook to be used for any terrorist activity whatsoever.
Keeping the (to put it mildly) highly-motivated membership of ISIS and Al Qaeda off any site is no small feat; replacing a banned account or deleted post with a new one is a cinch. But if Facebook is serious about refusing violent radicals a seat at the table, it’s only doing half its job, as the site remains a cozy home for domestic — let’s be frank: white — extremists in the United States, whose views and hopes are often no less heinous and gory than those of the Islamic State.
In Facebook’s post, ISIS and Al Qaeda are mentioned by name 11 times, while the word “domestic” doesn’t appear once, nor are U.S.-based terror networks referenced in any other way. That gap in the company’s counter-extremism policy is curious.