Customer Service Agents Spill The Secret Stuff They Wish You Knew Already

Film/TV Editor


Reddit is generally known for its salacious threads and stuff like atypical dating advice. The site can also be useful to find out how certain professions feel about the general public. Such as the notion that bartenders think their patrons are drunken idiots. To be entirely fair, yes, people who hang out in bars are often drunks, and sometimes they’re idiots, but generalizing isn’t too useful in this instance.

In a new Reddit thread, plenty of useful generalization happens in the form of customer service agents spilling the stuff they wish you knew. If obeyed, this knowledge will make everyone’s lives much easier. Let’s do this:

First up, Strip Mall Ninja tells a sobering truth that will forever alter my phone calls. This is terrifying, guilt-inducing information:

“If I ‘Put you on hold’ and you don’t hear music, I’m actually just muted. I can hear ALL the sh*t you just said about me.”

Dylanus93 is all about finding the path of least resistance at grocery stores:

“If you’re not going to get something, just hand it to the cashier and say you don’t want it. Don’t hide it in the candy rack, especially if it’s something like ground beef. Also, if you’re not going to buy an entire cart of groceries don’t say you’re running to the car and will be right back.”

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