American Airlines Will Be Allowed To Offer In-Flight Compensation To Passengers To Help Remedy Problems

The Latest AirBnB Horror Story Involves A ‘Meth Trailer’ And A Customer Service Nightmare

McDonald’s Finally Had To Issue A Statement Over Your French Fry Complaints

Expedia Is In Hot Water For How A Customer Service Agent Handled A Complaint

Twitter Wants To Be The First Place You Go For Customer Service

This Man Was Locked In A Store Overnight After Falling Asleep In A Massage Chair

This Starbucks Barista Gets Revenge On Annoying Customers In The Most Petty And Diabolical Way Possible

This Woman Was Not Amused By Amazon’s Jokes After She Mistakenly Received A Sex Toy In The Mail

This Arizona Del Taco Manager Thought It Was A Good Idea To Call A Customer A D*ck On Camera

This Man Got A Rude Awakening From A Nasty Message On His Starbucks Cup

How Working In Tech Support Can Break You Down

Kit Kats, Mozzarella Sticks, And More Food Fails That Got Litigious

A Comcast User Was So Sick Of Complaining About His Service, He Automated It

This Guy’s Letter To Subway Just Might Be The Most Thoughtful Complaint You’ll Ever Read

This Woman’s Heartbreaking Customer Service Tale Might Make You Think Twice The Next Time You Shop

Customer Service Agents Spill The Secret Stuff They Wish You Knew Already

Video: This Woman Was Kicked Off Her Plane Because She Didn’t Hear The Flight Attendant Ask Her To Move

This Starbucks Manager Loses Her Cool Over A Cookie Straw And Loses Her Job In The Process