A United Airlines passenger claiming to be a doctor was forcibly removed from a flight headed to Louisville late Sunday night, caught in this shocking video taken by one of the other passengers. According to Tyler Bridges, who live tweeted the ordeal, United announced that the flight was overbooked and asked for volunteers to give up seats to accommodate crew members.
When no one offered up their seats, United staff reportedly settled on the man in the video, who allegedly begged not to be removed as he said he had patients to see in the morning. Airport security is then seen dragging the screaming man from his seat and down the aisle of the plane. Another clearly alarmed passenger can be seen pleading with the security officers, “No! Guys, my god, what are you doing? No, this is wrong, oh my god, look at what you’re doing to him!”
Here’s video from another angle:
Passenger Bridges laid out exactly what happened on the plane in a series of tweets.
Bridges later posted another disturbing video of the panicked man, who somehow managed to get back on the flight chanting, “I have to get home, I have to get home” over and over. Another passenger caught the ugly incident from another angle in an equally disturbing video, and tweeted additional details backing up Bridges’ story.
United has already released a statement regarding the incident, which does not seem to be helping to quell the public outrage, as the video has already spread across the internet like wildfire.
Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate. We apologize for the overbook situation.
Between this and the recent incident in which United forced passengers off a flight for wearing leggings, this is yet another unfortunate example of the airline’s abysmal customer public relations.
Update: New video has surfaced of the man bleeding from his mouth and saying, “kill me.”