McDonald’s is in some hot water with its fans this week. The chain, known for its secret sauce and world’s most delicious fries, has been angering customers who ordered cheese sticks and were then served only the crunchy outer shell without any of the promised cheese inside. While to some of us just eating cheese skins sounds like a dream (kind of like only wanting to eat the breading off a 12-piece of KFC’s crispy chicken), others are quite miffed that their cheese is empty on the inside. So much so that #wheresthecheese has become a legitimate hashtag that’s sweeping Twitter off its feet and making those that were on their way to order some cheese sticks for lunch reconsider their options.
https://twitter.com/serenapontillo/status/691399508576460800
All 3 of @McDonalds new Mozzarella Sticks came empty. #wheresthecheese #donttrythisitem pic.twitter.com/lQXKGmQhaN
— Brannon P (@RaisinBran66) January 17, 2016
@Reachout_mcd @McDonaldsCorp new cheese sticks are perfect for the lactose intolerant #dairyfree #wheresthecheese pic.twitter.com/AeqLWOWNEG
— Lisa (@lisa_sparkles) January 25, 2016
https://twitter.com/punkrockmohawks/status/692976086586646528
#wheresthecheese @McDonalds pic.twitter.com/zGN5oVG17B
— secret (@coachdguerra) January 28, 2016
(Don’t the sticks in the last tweet look like a nest full of baby birds crying out to be fed?)
Here’s a theory as to why the cheese is missing:
#wheresthecheese folks: if you over-fry mozz sticks, the cheese melts and fries out of the "crust". Expecting quality at McDs is the issue.
— Ken Earley (@kenrearley) January 29, 2016
https://twitter.com/XanthurionX/status/693117578860859392
In fact, according to at least one Twitter user, there’s no way that the cheese stick could have kept its shape unless something had been inside it to begin with. Breading doesn’t just stand up in a tube and therefore, you’ve got to either assume that the cheese was overcooked or that some McDonald’s employee was just out there sucking cheese out of every stick before serving it got to patrons. If that’s the case, though, you’ve got to admire their commitment.
And here’s an explanation from someone who works at Mickey D’s and wants you to know that it’s not a lack of cheese that’s the problem, it’s an issue of quality control:
https://twitter.com/XanthurionX/status/693117019290374144
Of course, not everyone is freaking out about the cheese-less mozzarella sticks. Some people, in fact, are pretty damn chill about the whole thing:
Yeah I once ate a cheeseless mozz stick from McDs but deep fried bread is number two to cheese so whatever #wheresthecheese
— Emily (@emilyw1235) January 29, 2016
McDonald’s has confirmed that the cheese issue has only affected a small number of people and wants everyone to know that the cheese just leaks out sometimes, according to DigiDay. They’re really sorry, but that hasn’t stopped people who have been hurt by the bait-and-switch in the past from coming out of the woodwork:
https://twitter.com/RAWs_tweets/status/693129686797275136
Let’s hope this person has finally gotten the closure they need:
@McDonalds still waiting for an answer. #WheresTheCheese pic.twitter.com/awvjymEFru
— July 9 ♋️🦀|Sunflower Vibes (@PariBelle) January 7, 2016
A lack of cheese in their sticks may not be the only dairy problem McDonald’s is having, however. According to one user who co-opted #wheresthecheese for their own use, justice needs to be served on their burgers, too.
https://twitter.com/strapSZN/status/692532688935374849
Where’s Batman when you need him?