The internet doesn’t agree on much, but everyone has come together to condemn United Airlines for forcibly dragging a passenger off a plane. “Flight 3411 from Chicago to Louisville was overbooked,” the airline released in a statement. “After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate. We apologize for the overbook situation.” This leaves out the part where the 69-year-old passenger, a doctor who was reportedly pleading, “I have to get home, I have to get home” over and over again, was yanked to the ground and picked through convoluted means to lose his seat because United overbooked the flight.
United CEO Oscar Munoz didn’t help matters when he wrote a letter praising his employees for following “established procedures for dealing with situations like this.” He continued, “Treating our customers and each other with respect and dignity is at the core of who we are, and we must always remember this no matter how challenging the situation.” Needless to say, Twitter had a good time with Munoz’s defensive comments (he also half-heartedly apologized for “having to re-accommodate these customers”), and Twitter is having a great time coming up with new mottos for United Airlines.
“United Airlines: at least we’re not as bad as Delta.”
We put the hospital in hospitality. #newunitedairlinesmottos
— David E (@DaSkrambledEgg) April 11, 2017
#NewUnitedAirlinesMottos
Tell us your safe word at check in— Your Majesty (@theflipgod) April 11, 2017
We have First Class, Business Class, and No Class #NewUnitedAirlinesMottos
— W.T. Martyn (@wtmartyn2) April 11, 2017
Board as a doctor,
Leave as a patient. #NewUnitedAirlinesMottos— Do what makes you happy (@fanqin0619) April 11, 2017
You can run but you can't fly#NewUnitedAirlinesMottos pic.twitter.com/2joEKUOI89
— United Airlines (@Fake_UnitedPR) April 11, 2017
If we overbook, you'll catch a right hook. #NewUnitedAirlinesMottos
— Cactus Swank (@Swankbaank) April 11, 2017
United Airlines updated their logo today in order to more accurately reflect their aggressive customer service policies. pic.twitter.com/RWi0n6FTUn
— ElElegante101 (@skolanach) April 11, 2017
https://twitter.com/dammit_rick/status/851688530170585088
Now serving punch #NewUnitedAirlinesMottos
— Miguel Santos (@migs_santos) April 11, 2017
https://twitter.com/BirdieWings80/status/851660030642458625
"We have Red Eye and Black Eye flights available!" #NewUnitedAirlinesMottos
— LAMusing 🌻 (@LAMusing) April 11, 2017
You are now free to be thrown around the cabin #NewUnitedAirlinesMottos
— FunkSoulWilk (@FunkSoulWilk) April 11, 2017
#NewUnitedAirlinesMottos though our prices are unbeatable, we can't say the same for our passengers
— alana ❤️💙❤️💙 (@barcabaddie) April 11, 2017
#NewUnitedAirlinesMottos We serve Pepsi to make it all better. pic.twitter.com/GQrHFdjaGz
— Sirtou (@sirtou2) April 11, 2017
(Via Twitter)