MoviePass recently changed their subscription terms after the company ran into financial problems and widespread outages. Despite all of the jokes about its impending demise, MoviePass managed to pay back their emergency loan, so the getting may still be good for some subscribers. Well, the subscribers who want to see Slenderman or The Meg anyway. (I’m pretty sure MoviePass is part of the reason The Meg did so well last weekend, although the unexpected turnout might really be due to people’s heretofore unexplored desire to see Jason Statham punch a giant shark.)
Other subscribers don’t want to watch Slenderman, or anything else MoviePass covers. (By “anything else” we mean “also Slenderman.”) Some subscribers opted to cancel their accounts instead, but on Monday night several of those customers learned MoviePass decided to opt them back into a subscription plan. The email from MoviePass informing them of their re-subscription stated, “Please note: if you had previously requested cancellation prior to opting-in, your opt-in to the new plan will take priority and your account will not be canceled.”
People on Twitter screengrabbed the email they received and aired their grievances. Some customers are even reporting that they get error messages when they attempt to cancel again.
Heads up to anyone who canceled MoviePass.
SURPRISE: You didn’t cancel MoviePass, and now you’re automatically enrolled in the “new” plan. 🎉 @MoviePass is that even legal?? Y’all shady af now. pic.twitter.com/kPMETe8xdw
— Courtney Guth (@Courtney_Guth) August 13, 2018
It says at the very beginning "We've received your confirmation for your new MoviePass plan."
I never enrolled in a new MoviePass plan and canceled on 8/5 with email confirmation. There was no decision made on my part.
I had to go back into the app and cancel AGAIN.
— Courtney Guth (@Courtney_Guth) August 13, 2018
I cancelled moviepass a few weeks ago and i just got an email saying moviepass decided to uncancel my cancellation because of their new price structure.
You can't just fucking do this Moviepass.
— Dr. Ryan (@dr_ryan) August 14, 2018
I finally canceled my @Moviepass subscription yesterday and today I got this email. Then I tried to quit AGAIN, and it wouldn’t let me. What kind of Twilight Zone shit is this pic.twitter.com/1lv1OG2we3
— Chase Mitchell (@ChaseMit) August 13, 2018
Not surprisingly, this prompted another wave of jokes at the movie ticketing service’s expense:
Just tried to use @MoviePass and this popped up in the app. pic.twitter.com/D39SnnWPb8
— Ethan Anderton (@Ethan_Anderton) August 13, 2018
MoviePass Customer: "I'd like to cancel my account."
MoviePass: pic.twitter.com/O8L78wg9ND
— ManaByte (@ManaByte) August 13, 2018
The new MoviePass plan lets you see a movie every day, but someone from MoviePass sits next to you and whispers plot spoilers.
— Eric D. Snider (@EricDSnider) August 14, 2018
I’ve never been subscribed to @MoviePass but just received an email saying that from now on they’re gonna come to my house every month, force me to withdraw $500 from an ATM, and then make me watch DOWNSIZING in the Clockwork Orange chair??? Is this true???
— Wampler™ (@ScottWamplerRIP) August 14, 2018
MOVIEPASS, AUGUST 2017:
-Any Movie
-Any Theater
-Any DayMOVIEPASS, AUGUST 2018:
-Just Slender Man
-That theater you thought closed down 2 years ago
-10:45pm on Tuesday— Tyler Carr (@TylerCarr_) August 13, 2018
https://twitter.com/CorgiSword/status/1029263654171029504
Moviepass is great and all, but what if you can't decide if you want to see Slenderman or Slenderman?
— eric grissom (@egrissom) August 13, 2018
i love to pay $10 a month to only be able to see slenderman three times, thanks moviepass!
— wilson (@wilsoninternet) August 13, 2018
i wish i wanted anything as much as MoviePass wants to go out of business
— dustin heveron (@ocdustino) August 11, 2018
Old #MoviePass Business Model:
Give us $10 and we'll give you unlimited movies for a monthNew #MoviePass Business Model:
Give us $10… Thanks!— Movie Hot Take (@moviehottake) August 13, 2018
Just signed up for MoviePass!
— Chris Scott (@iamchrisscott) August 14, 2018
