JetBlue Kicked A Mom Flying Home For Her Child’s Birthday Off A Flight For Tweeting About A Delay

By | 14 Comments

Was this JetBlue pilot completely out of line for kicking a passenger off for tweeting about a delay?


Here’s A Guy Trying To Cancel His Comcast Service Before Being Put On Hold Until They Close

By | 8 Comments

This guy just wanted to cancel his Comcast service, but it would seem they just wanted to forget he existed.


Southwest Kicked A Passenger Off A Flight Because He Posted A Negative Tweet About The Airline

By | 25 Comments

Southwest apparently has a standing policy of throwing people who complain on social media off their planes.

customer service

Remembering The Elderly Woman Who Took A Hammer To The Sub-Moronic Imbeciles At Comcast Customer Service

By | 15 Comments

Seven years ago, Comcast pushed an elderly woman past her limit. She made them listen to her. With a hammer.


Listen To This Customer Service Experience That Proves Once Again That Comcast Is The Worst

By | 86 Comments

Comcast customer service quickly goes from serving the customer to holding them hostage. This recording proves it.


Five Guys Emailed A Customer To Let Him Know Just How Much Of A ‘Douche’ He Is

By | 32 Comments

A Five Guys customer is "a perfect example of why this world is f*cked," says Five Guys.

customer service

Here’s An Example Of Why It Must Suck Terribly To Work In A Customer Service Call Center

By | 10 Comments

Because of a-holes like this, you couldn't pay me enough to work in a customer service call center.

ocean marketing

This is Not How You Sell Controllers

By | 5 Comments

<a href="" rel="attachment wp-att-53498"></a>Gabe and Tycho over at Penny Arcade have a truly hilarious and epic email chain from a reader, Dave, that's pretty much a complete and detailed guide on how to fail, miserably, at customer service.

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